#Alexa app for echo wont open update
Usually, your speakers and displays update themselves automatically, but you can force yours to check and run an update if needed. It’s possible that your Alexa device needs a system update. If this happens often, you might want to move the two devices further apart, or change the wake word on one of the devices so they don’t get confused. If a command was processed by a different Alexa device, you can find out in the Alexa app. Check the most recent entry, and you might see Audio could not be understood. tap activity and then choose Voice History at the top of the page. Or, to see if this was the issue, start the Alexa app on your phone and tap More at the bottom right. Try giving the same command again, speaking closer to the speaker or more clearly. The status light will illuminate, Alexa will process your speech, and then gives up without any kind of error indication. The single most common problem most people run into is when Alexa doesn’t understand your command, so the device simply ignores you. If that happens to you, here are some of the most common fixes to get your Alexa assistant back up and running. More vexing, the device might seem to acknowledge you - the speaker’s status light comes on, but it doesn’t respond. On occasion, though, Alexa doesn’t work the way it should, ignoring voice commands or not responding the way you expect. Visit Insider’s Tech Reference library for more stories.Īmazon’s Alexa virtual assistant that makes every Echo speaker and display a handy smart home appliance.
You can also check your Wi-Fi connection and network settings, or reset the Alexa device.It might also have ignored the command if it thought your request was intended for another nearby Alexa device.